MJ
Michelle J
1 reviews | Active since Dec 2015
12 Dec 2015, 17:14
No customer satisfaction
My husband was retrenched in 2014 and since July 2014 he has been submitting retrenchment documents. Either there is no response or after a few emails enquiring about the situation he gets told that the documents are incorrect. All the documents that are required each time gets sent each time and still no sign of the matter being dealt with.
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Capitec Bank's replyOfficial
14 Dec 2015, 10:07Hello Jokayti,
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply14 Dec 2015, 10:07
Official
Hello Jokayti,
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank