No customer concerns at all

I don't have an active Tik Tok Account, yet I was charged an amount of R19.43 x 5 from Capitec Savings Account.

On making an enquiry I was told that the dispute is going to cost me R80 for Transaction meaning that just to have this unauthorized transactions resolved I will have to pay R400. This is really sad for me that my Bank can just allow random transactions to go through my Account & I now have to have my Card Blocked & get a new Card again.

I also checked on Google & followed the steps of how to check for Subscriptions which I also don't have.

I am really disappointed that the Bank I pay charges to every month cannot protect us as clients from these ****mers