SF
Sidney Farrell-Thorne

1 reviews | Active since Jan 2019

07 Oct 2021, 08:17

No Covid protocols at Capitec Bank.

Capitec Bank Capricorn again. No sterilizer at the ATM. Empty. Dangerous. A health risk. Result of complaint, a bored unfriendly woman with an unapologetic and disinterested expression telling me that the person responsible for the sterilizer is " on lunch" Well while she is "on lunch" thousands of people could be at risk. I think Capitec Capricorn / Muizenberg should go "on lunch" permanently. If you cant manager a bottle of sterilizer, how do you manage peoples money ? This is my 3rd complaint and they still cant get it together. What conclusion do you make ?

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Replies (2)
Capitec Bank
Capitec Bank's reply07 Oct 2021, 09:22
Official
Good day  Sidney  Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank 
SF
Sidney Farrell-Thorne's update04 Nov 2022, 11:30
Reviewer Update
Nobody has called me so I have closed my account. *** bank.