LB
Lourens B

1 reviews | Active since Aug 2022

21 Feb 2023, 07:43

No contact what so ever

It's now more than a week that I sent my form 19 clearance certificate regarding my credit record to you guys and still have not heard anything back. How long will it take before someone contact me and can tell me why it's only with Capitec that my credit record is low?

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Feb 2023, 18:54
Official
 Good day Lourens

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank