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aecelectrical A
1 reviews | Active since Jul 2016
29 Jan 2024, 08:45
No confirmation of refund of my money
Your business division isnt doing the neccessary to close my dormant business account. I get a message they not responsible for tranactions (i.e refunding my money) . I cannot process my money out of my account. Also no response from business bank support! Lousy service as all the required instructions should have been made clear before closing. This is my money not yours!
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Replies (2)
Capitec Bank's replyOfficial
29 Jan 2024, 16:32Good day Stephen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jan 2024, 16:32
Official
Good day Stephen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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aecelectrical A's updateReviewer Update
31 Jan 2024, 12:52Lesson learnt when doing business banking make sure to use your appointed business banker to iron out any issues as using the client survice portal is the long way round to getting them sorted. Thank you for following up to the issue and solving it promptly and efficiently!
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aecelectrical A's update31 Jan 2024, 12:52
Reviewer Update
Lesson learnt when doing business banking make sure to use your appointed business banker to iron out any issues as using the client survice portal is the long way round to getting them sorted. Thank you for following up to the issue and solving it promptly and efficiently!