No compassion from customer care, none flexible banking
<p>unwilling to assist with lowered interest rate or a reduced settlement amount, get pushed from pillar to post, im a young indevidual trying to clear unwanted debt i was forced to abtain years back, not impressed, theres no customer care only people shoving the fine print in my face, i hear the following phraze over and over, "when you signed the contract you agreed to this and that", and i did but my cost of living was a lot less at the time things change and the bank should reward good payers but they dont! i feel like saying **** it switching banks and no longer paying my debt </p>
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
