DR
Darren R
1 reviews | Active since May 2014
14 Jun 2021, 13:58
No communication from Capitec
Phoned in a few times to speak to someone regarding credit/loan application. When getting transferred, hung up on. Phone back, get put on hold, nothing. Request a callback - nothing. No ETA for email request for contact.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
14 Jun 2021, 14:22Good day Darren
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply14 Jun 2021, 14:22
Official
Good day Darren
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
DR
Darren R's updateReviewer Update
14 Jun 2021, 22:29Thank you but no thanks.
I have resolved it after over 10 calls today I made from me to Capitec for a simple yes/no answer spanning multiple hours, and not once having receiving a call back as promised.
I have resolved it after over 10 calls today I made from me to Capitec for a simple yes/no answer spanning multiple hours, and not once having receiving a call back as promised.
DR
Darren R's update14 Jun 2021, 22:29
Reviewer Update
Thank you but no thanks.
I have resolved it after over 10 calls today I made from me to Capitec for a simple yes/no answer spanning multiple hours, and not once having receiving a call back as promised.
I have resolved it after over 10 calls today I made from me to Capitec for a simple yes/no answer spanning multiple hours, and not once having receiving a call back as promised.