No communication and App offline AGAIN

Your banking app is offline again and it's month end. What is being done to make sure this doesn't happen again next month, as this happens almost EVERY SINGLE month. We urgently need to gain access to the app to make payments or else when our creditors cut us off you guys will have to reimburse the reconnection fees.. this is not on Capitec, and no communication at all about the app experiecing issues shows poor service delivery and lack of wanting to improve. Very sad as otherwise you guys are a good bank, but your approach to fixing your coslnstant technical issues needs a great deal of work. I will be looking for another banking institution who's service works.