AS
Adri S

1 reviews | Active since Jun 2022

19 Jul 2022, 09:34

No communication

Still no response from your accounts department.N9 one has phoned me or emailed.My debt prescribed and was removed from my profile and someone from your department made changes saying i made payments on this account ,now it is reflecting on my name as missed payments after you gave me a letter stating it will be removed.Up untill today i have not recived any feedback from you!

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Jul 2022, 10:36
Official
Good day Adri

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank