NO CLIENT CARE!!!

On the 18th of March I wanted to transfer money from my personal Capitec Account to my business account. I accidentally chose the Capitec Business account (which I used to pay my card machine for), instead of my own.

For 16 business days, the only response I got from Capitec is that there is no feedback. As a client of both Capitec and Capitec Business, I find this completely unacceptable!!!

Reaching Capitec Business via phone is virtually impossible and Capitec's WhatApp consultants just shrugs their shoulders.

But boy, open an account - that we can do in a matter of minutes or most a few hours. Where is the aftercare? Where is my money???