"No Change" therefore cannot help unless you have your own change.

I was at the capitec branch at Westwood Mall on 30/08/2017 at approximately 17h20, when I needed to do an urgent deposit. However after waiting in the line and going through the deposit details with the teller I get told by the bank teller she has no change. I queried around to ask if even she could make a note of it and I will come by another day to collect the change as my deposit had to be done urgently. I get told that she cannot do that and "i can help you if you go and make change".

This is the first time I ever walked into a bank hearing they don't have change and furthermore being able to assist me if i MAKE CHANGE.

Be that as it may I had to go out the bank into the mall and ask a shopkeeper to give me smaller denominations for R100. I then come back and have to stand in the line again to be served. Not even the courtesy for an apology.

Not going to recommend you poorly serviced branch anytime soon...