LB
Louise-May Ball

1 reviews | Active since Dec 2015

09 Dec 2015, 12:21

No change

I wanted to make a deposit of R335.00 and had 4 R100 bills with me. The teller told me that she had no change and could I make a bigger or smaller payment where no change is needed. I am not happy. A bank is supposed to have correct change at all times.

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Dec 2015, 09:53
Official
Hello Lou9,

I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank