KM
Keke M

1 reviews | Active since Mar 2014

17 Feb 2023, 08:37

NO CASHBACK FOR ONLINE SHOPPERS

Capitec has introduced a good initiative whereby you get cash-back on your purchases and I truly love it. I usually get cash-back for buying from Dischem store. However, in January, I bought twice from Dischem, but I purchased online and I received zero cashback. It is confusing that in this era of digital banking, we are actually discouraged from moving into a digital space by being rewarded for purchasing in the old method way. this is truly unfair as I made significant purchases online, expecting cashback on my purchases.

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Feb 2023, 08:41
Official
Good day Keke 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank