DK
Dolphina K
1 reviews | Active since Jul 2019
29 Mar 2022, 07:36
No call or notification
Capitec decided that there should be a ***** investigation with my account so they froze my whole account. Without even a phone call or notification.
I simply transferred R5000 to another account and now it's been since Saturday that my account has been frozen.
I can't do anything on my bank account, people who needs to pay money into my account, can not. I can not even receive my salary. Who gives Capitec the right to freeze my account and decide what I can and can not do with money!!!
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Replies (1)Capitec Bank's replyOfficial
29 Mar 2022, 08:24Good day Dolphina
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Mar 2022, 08:24
Official
Good day Dolphina
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
