WL
Wayne L
1 reviews | Active since May 2021
05 May 2021, 11:41
No call backs!!!
I am giving them the one star as the service doesn't allow for a zero. I am stuck in Ireland with their countries lockdown, lost my bank card and received no help from the bank. Am in a foreign country and my bank has done nothing in the way of helping. Have called them daily 2-6 times a day "Service Recovery Department ", spoken to 2 different so-called managers and nothing. These people are useless and the level of incompetence staggering. Can not even get a call back. When I am finally able get home will definitely be taking my business anywhere else. Totally disgusted with Nokulunga Nqwiliso, 6 weeks and just ignoring me
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Replies (2)Capitec Bank's replyOfficial
05 May 2021, 11:44Good day Wayne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 May 2021, 11:44
Official
Good day Wayne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
WL
Wayne L's updateReviewer Update
05 May 2021, 15:32I am in Ireland so the number given will not work. Contactable on +***
WL
Wayne L's update05 May 2021, 15:32
Reviewer Update
I am in Ireland so the number given will not work. Contactable on +***
