JR
Juri R
1 reviews | Active since May 2015
04 Nov 2015, 11:51
No Black Pen No Help
I went to the Mamelodi Crossing[Pretoria] Capitec Bank branch today to open an account,the lady was so rude to me and she said they can't help me because my proof of residence was signed with a BLUE PEN.
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Replies (1)
Capitec Bank's replyOfficial
04 Nov 2015, 12:03Hello RJayDosSantos,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply04 Nov 2015, 12:03
Official
Hello RJayDosSantos,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Please accept our apologies for the poor service experience you had!
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank