1 reviews | Active since Sept 2016
NO BANK I SMALL TOWNS AND ATM'S NOT SUFFICIENT
We are Capitec customers and happy with the bank. Unfortunately we do not have ANY banks in this small town. Two ATM's must service about 5000(could be more) customers. We have to pay extra fees because there is no Capitec ATM available. The two ATM's that is available is also swamped on end of month and SASSA payday's. One cannot withdraw money unless you are willing to stand in line for at least an hour. Most days either one or both of the ATM's are empty or out of order. Please consider customers in small towns as well. We also pay banking fees like people in major cities.
Please accept my sincere apology for the frustration you experienced as result of this incident.
Nicole Appollis will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Please accept my sincere apology for the frustration you experienced as result of this incident.
Nicole Appollis will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
