No assistance with debit order

<p>I have a R50 debit order that goes off on my account. On my bank statements I can't see from where the debit order is being deducted. I went to the capitec branch. The consultent was very friendly and helpful and she tried her very best. She got the reference number from my bankstatement and called capitec headoffice. They said they can't help me it's a debit order from ABSA.I must go to ABSA and sort it out. I went to ABSA and they told me they can't help me because I'm not a client of them. I'm really dissapointed in capitec the bank where I bank told me go sort it out at ABSA. I feel I'm a client of Capitec and they must sort out for me and be able to tell me more about the debit order and give me more information. I'm not going run between banks trying to sort this out. I demand that Capitec sort this out for their client. The reg number on my bankstatement for the debitorder is ********** ********** .</p>