No Assistance - Travelers be warned!

Capitec provides absolutely no assistance if you contact them through email or telephonicaly. In February I left South Africa, and after a week my phone was ******. Due to my phone being ****** I cant access my Capitec Bank accounts at all. Not via phone or online banking. I am completely *****ed over. Now I owe on my Capitec Credit Card and there is absolutely no way for me to pay off the credit card without access to my account. I have tried multiple times to contact Capitec to try and resolve this issue but they deliver no help at all. It is really frustrating. There is no possibility for me to go to a branch or anything because I am not in RSA and therefore I have no access to my accounts. If I may warn any travelers, DO NOT RELY ON CAPITEC. If you would lose your phone, you will be in serious trouble. If I have not had other accounts with other banks I would be without food or accomodation at the moment. Best of all, now my account is going to accrue bad credit debt and Capitec will no doubt sue me eventually for this bad debt, even though they are making it impossible for me to pay my credit card.