No assistance from *****

I am utterly disgusted by the assistance that my aunt received from Capitec Bank . Between 8 June and 28th June R26360 was withdrawn from her account. When she went into the branch the consultant called the ***** department and all they said was sorry we cannot help she needs to go and lay a case. What case no information was provided to her. No follow up to evens attempt to get her money back. They are pathetic and will not trust them.