No assistance from Capitec Head Office

On Monday 26th January 2015 at approximately about 16.00 hrs I was busy withdrawing money from the ATM and at the first attempt , probably by inserting the wrong pin , I got an error<br> message . On the second attempt which took only a few seconds I got a message showing insufficient funds in respect<br> of my account. I then immediately left the bank and after about <br> 30 minutes I received an SMS informing me that R4200 was withdrawn from my account. <br> I immediately returned to the bank at 5.30 pm and brought it to the notice of the bank officials. <br> I would like to bring it to your notice that the ATM had no one assisting clients, there were no security personal , no guards to prevent vandalism and no cameras.<br> ON THE 27TH the bank issued me with a new card citing reasons of *****. <br> The bank has closed the case .<br> I need the bank to investigate the whole transaction and furnish me with the correct times of the trsnsactions.<br> I am a pensioner and I am stating on oath that everything that I am stating is the truth.<br> Many thanks<br> Mr. Cassim Khota