IL
Ivan L
1 reviews | Active since Apr 2013
02 Apr 2016, 09:00
No assistance by ATM
While waiting inline for the ATM the people don't understand how to work the machine I went inside to ask a consultant that stood by the entrance to help the people which he refused to do.
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Capitec Bank's replyOfficial
04 Apr 2016, 09:35Hello Stormleopard,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply04 Apr 2016, 09:35
Official
Hello Stormleopard,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank