No assistance against BLATANT ***** from Capitec

It's with heavy heart that I write this negative report.... this was my first dealings with Capitec. One of my customers emailed me a **** proof of payment from their Capitec account. When I phoned to verify the payment (as there is no option for this on the website) I was told they do not provide that service. I tried the ********** report and that was also not an option. How on earth can you be a recognized financial institution if you provide zero assistance nor protection? Capitec was not even interested to know that one of your clients is doing this ***** regularly. You should be assisting the law in cracking down on these kinds of individuals. It's also not even "just R5" it was R49 000 - yes forty nine THOUSAND!