No Assistance

I have logged a complaint by Capitec wrt money that went off my bank account in small amounts, the purchases was made by a company in Bedfordview called Kabanga. After 2 weeks I phoned back for an answer why these money went of as a purchase. I do not know this place at all, after investigation ( my own) the doors of that company closed almost a year ago. The phone number was discontinued almost a year ago, still Capitec refuse to give me back my money.