ZC
Zharne C
1 reviews | Active since Jan 2018
08 Dec 2023, 11:04
No answers, No services
I am so frustrated. I am having trouble with accessing my money from Old Mutual. I made a transaction from my Capitec account to my Old Mutual account. Old Mutual advised that I MR MC Wander Van Rensburg from the forensic operations is trying to phone me to verify the transaction. However I have not received no call from him. I am so upset as I need my money and their Forensics operation number is just ringing and ringing.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
08 Dec 2023, 11:08Good day Zharne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Dec 2023, 11:08
Official
Good day Zharne
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
ZC
Zharne C's updateReviewer Update
08 Dec 2023, 11:31Can you please mark as urgent as I am currently stranded in another city as I can't get access to my own money.
ZC
Zharne C's update08 Dec 2023, 11:31
Reviewer Update
Can you please mark as urgent as I am currently stranded in another city as I can't get access to my own money.