No Answers

I went into the local Capitec branch at Gallaria, Toti. Kzn to get a new card as my old one had expired. While the Branch manager was updating my info on my profile I noticed that there was information on there that was not mine at all. I asked how this could possibly be. She seemed as confused as I was, and she could not offer a satisfactory explination. I asked her to find out why and how my banking information could have been accessed and information changed without my knowledge or permission. She said that she would investigate and promised to get back to me. It is now Monday and still no word from the branch. Clearly my account has been compromised and Capitec is not taking my request as to how this has happened very seriously. Can't wait to hear what this excuse is going to be. <br> <br> <br>