BVDW
Bianca Van Der Westhuizen
1 reviews | Active since Oct 2019
09 Oct 2019, 06:51
No airtime received
I just purchased R50 airtime & then R12 airtime again. The money left my account but no airtime received?
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
09 Oct 2019, 11:41I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply09 Oct 2019, 11:41
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
BVDW
Bianca Van Der Westhuizen's updateReviewer Update
14 Oct 2019, 12:30It was not Capitec's fault. It was MTN. Thank you for your swift response. Capitec is the best bank ever.
BVDW
Bianca Van Der Westhuizen's update14 Oct 2019, 12:30
Reviewer Update
It was not Capitec's fault. It was MTN. Thank you for your swift response. Capitec is the best bank ever.
Capitec Bank's replyOfficial
16 Oct 2019, 08:29Hi Bianca
We glad to hear the matter has been resolved.
Kind regards
Capitec Bank
We glad to hear the matter has been resolved.
Kind regards
Capitec Bank
Capitec Bank's reply16 Oct 2019, 08:29
Official
Hi Bianca
We glad to hear the matter has been resolved.
Kind regards
Capitec Bank
We glad to hear the matter has been resolved.
Kind regards
Capitec Bank