GGM
Gomolemo Gee-mo Mutle
1 reviews | Active since Feb 2019
15 Mar 2020, 06:50
No airtime but money deducted for airtime
I bought airtime through Capitec app. Money was deducted from my account but I didn't get the airtime. I then purchased again, I got the 2nd airtime but the still haven't received my money back or airtime of the 1st transaction.
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Replies (2)
Capitec Bank's replyOfficial
16 Mar 2020, 12:46I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply16 Mar 2020, 12:46
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
16 Mar 2020, 17:56Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply16 Mar 2020, 17:56
Official
Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank