LW
Lezaan W
1 reviews | Active since Jan 2019
07 Jan 2019, 12:21
No airtime but i paid for it!
I bought airtime through capital this morning two hours ago. The money was debited but i never received my airtime. Naturally since i have bought airtime before and this never happened i assumed it was my network providers fault. I called them and they confirmed there is no issue on their side. Two hours later and I'm almost a 100 rand shorter for no apparent reason.
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Capitec Bank's replyOfficial
07 Jan 2019, 12:35Good day
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply07 Jan 2019, 12:35
Official
Good day
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank