No airtime and No refund

<p>On the 19th I bought R50 airtime then I got the "temporary unavailable" message. I tried it again and got the same message. When I checked my bank account balance I saw that they had deducted R100 but I didn't get the airtime. Yesterday morning I called their call centre and the lady that assisted me said I had to wait 24 hours and then I will get my refund. Today I called in again because I hadn't received anything, first they put me on hold for what felt like forever, then they say I have to wait 48 hours for a response??? really??? I have to wait 48 hours for them to tell me why I didn't get my airtime or a refund?</p> <p>Worst service ever.</p> <p> </p>