RB
Rogene B
1 reviews | Active since Jul 2011
24 Mar 2016, 12:28
No after-care service
This morning it was brought to my attention that all of the small loans i had from Capitec is still reflecting on my credit profile which is unacceptable because it was paid off ages ago and still reflects. When are you going to update my credit profile by the looks of it never.
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Capitec Bank's replyOfficial
29 Mar 2016, 10:51Hello roach1601,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply29 Mar 2016, 10:51
Official
Hello roach1601,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within 2 working days. I trust that the matter will be resolved successfully.
Roxanne Pridgeon
Complaints Management: Capitec Bank