MN
MONICA N

1 reviews | Active since Dec 2018

11 Dec 2018, 15:03

No activation sms for my banking app!!!

My phone got ****** and I went to the bank to change my cell no. At home I tried to activate the app on my phone without luck!! My phone don't receive the activation sms!!!. I went back to the branch today and they didnt know the problem and were not able to help!!! Only saying some phones can't take the app. I have a vodafone smartfone???

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Dec 2018, 08:39
Official
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank