WS
Wimpie S
1 reviews | Active since Apr 2010
17 Nov 2025, 14:49
No account access
I opened a tax free account a year ago and suddenly it's been paused and I can't get access to it to deposit more money into it for the 2nd year. I went into a branch and they phoned the specific department where I was advised to pay R300 to activate the account. I don't see any reason for paying money to get access to your own account
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Capitec Bank's replyOfficial
17 Nov 2025, 16:40Good day Wimpie,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply17 Nov 2025, 16:40
Official
Good day Wimpie,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec