No access to my money

I am so frustrated at Capitec it’s one of poor bank service providers I’ve never seen . Yesterday I went to the shop to buy and my card declined , when that happened i knew I had a lot of money in my account , luckily I have R100 cash so I used that to buy milk and bread . I had left my phone so I couldn’t check on my app was was happening. I got home checked the balance and the money was there , I founded that so strange .After and hour I tried buying at Shein with 1309 my card declined twice and when I went to my app my money wasn’t showing . I couldn’t buy even electricity. I was so disappointed . This morning I checked cause I have to go to work and put a petrol and go run some errands. My app and card is still not working . I called Capitec they said “ they have technica errors I should be able to use the card or app after 4pm “ image . So the whole day I’m forced to seat home . I can’t go to work cause I don’t have money for petrol cause my bank won’t give me my money to use . My day will be gone doing nothing 😭I will sign a warning of not going to work cause I don’t have money all because of Capitec . I am leaving this bank I hate Capitec bank it doesn’t care for their customers .