TM
Thapelo M

1 reviews | Active since Jul 2023

04 Jul 2023, 10:40

No access to my funds

I took a loan with Capitec of R130 000 on the 30th of June, to my surprise since the 3rd of July my balance is on R0.00, received funds to the account but the balance is still on R0.00, tried to withdraw at the ATM it says insufficient funds! How are you expecting me to pay back the loan if I don’t even have access to the money, this will affect my credit score in the long run! My ID no. *** Call me ASAP on ***

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Jul 2023, 12:20
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank