1 reviews | Active since Dec 2016

01 Sept 2021, 16:58

No 1 to number 0

Capitec Bank has moved from a number 1 Bank to the most useless Bank. ********** cases gets ignored and I had to solve my own case. Now they have a new banking app that does not work! Face recognition tried 20 times before succeeding now all of a sudden my cell phone number is incorrect. I am moving my account to another Bank!

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Sept 2021, 18:32
Official
Good day Lydia 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank