XM
Xolani M
1 reviews | Active since Oct 2017
02 Jan 2020, 14:43
New Black Bank Card - Card no. Disappeared
As much as I love the new "black" card design, it is not 100% functional specifically with regards to the card number. After using it for less than 3 months, most of the numbers disappeared on the card. For someone who does so many online transactions, this is really frustrating. Kindly take a look into improving the card quality..
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Replies (2)
Capitec Bank's replyOfficial
02 Jan 2020, 17:08I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jan 2020, 17:08
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
03 Jan 2020, 10:36Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply03 Jan 2020, 10:36
Official
Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank