CF
Cassiem F
1 reviews | Active since Jul 2018
12 Jul 2020, 12:31
New banking app up to no good
I recently downloaded the new Capitec Banking app,ever since I did that I cannot check my transactions on my main account but on my secondary account I can. I've been at a branch on 2 occasions and all they tell me it's a technical issue and I have to delete the current app and re install it. I even asked the consultant if I can load the old banking app again. This app is problematic. Can anyone please give me advice on what the problem is?
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Replies (3)
Capitec Bank's replyOfficial
13 Jul 2020, 08:21I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply13 Jul 2020, 08:21
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
13 Jul 2020, 08:42I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply13 Jul 2020, 08:42
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
CF
Cassiem F's updateReviewer Update
13 Jul 2020, 09:14Do I have to wait for 5 working days to get this issue resolved,I've been up and down to the branch and no1 can assist me
CF
Cassiem F's update13 Jul 2020, 09:14
Reviewer Update
Do I have to wait for 5 working days to get this issue resolved,I've been up and down to the branch and no1 can assist me