AT
Abri T
1 reviews | Active since Sept 2011
24 Oct 2020, 17:11
new App not working
I was prompted to load down the new Capitec App today for the new so-call Scan to Pay feature. In a hurry to use it I discovered only a Menu page with "About" and "Cancel" on it and a Bar (Stripes top Right corner that does not open nothing. The rest of the page is blank! It only open the first time properly with the new menu interface. I use it on a iphone. Please help
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
25 Oct 2020, 10:34I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply25 Oct 2020, 10:34
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
27 Oct 2020, 09:12Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply27 Oct 2020, 09:12
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank