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Owame M
1 reviews | Active since Jun 2020
01 Mar 2021, 12:32
New Ap wont work on my fone and NO ONE can tell me why!
Firstly your WhatsAp chat service offers no help whatsoever. You are continuously redirected to the main menu. So tiring really! I have went to different branches around my area, called in to Help Desk and the seems to be NO ONE who is able to assist.
The new Capitec Ap does not work on my Samsung J7 prime fone. The old one worked perfect however now that we are forced to migrate it has been a mission.
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Replies (2)
Capitec Bank's replyOfficial
01 Mar 2021, 12:40Good day Owame
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Mar 2021, 12:40
Official
Good day Owame
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
OM
Owame M's updateReviewer Update
08 Mar 2021, 15:50I am yet to be called with regards to this problem and its been more than "the next business day"
I just want the new app to work on my J7 Prime just like the old app did, that's all I really want!
I just want the new app to work on my J7 Prime just like the old app did, that's all I really want!
OM
Owame M's update08 Mar 2021, 15:50
Reviewer Update
I am yet to be called with regards to this problem and its been more than "the next business day"
I just want the new app to work on my J7 Prime just like the old app did, that's all I really want!
I just want the new app to work on my J7 Prime just like the old app did, that's all I really want!