LM
Lynette M

1 reviews | Active since May 2020

15 May 2020, 16:24

New Account

I wanted to open an account and they tell me that there are something wrong with my ID. I opened an account at all the other banks an I have been using this ID for all my legals for almost 10 years now and they tell me I can't open an account.. seriously. I've been waiting to be helped for almost a hour an then this is what they tell me!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply15 May 2020, 16:33
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction. Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply20 May 2020, 16:09
Official
Good day Lynette M

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank