BB
Bongani B

1 reviews | Active since Mar 2020

18 Jan 2022, 21:50

NEVER USE THIS BANK IF YOU PLAN TO TRAVEL ANYWHERE, TERRIBLE!!!

This has to be the worst bank ever. Last week I travelled to ethiopia and still in ethiopia on business.

When I arrived I tried to make some transactions. I couldn’t. On sunday I reported the issue, I was told to wait for 6 days. Mind you, I need to pay for school registration fees and the closing date is fast approaching.

To anyone who ever thought of using this bank. I would not recommend. Thank me later….They are very backwards….I can one nit enable internet banking when you are out of the country…what kind of simplicity are you referring to

As soon as I get home i’m switching away of this misery. They are terrible.

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Replies (2)
Capitec Bank
Capitec Bank's reply18 Jan 2022, 21:50
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank
Capitec Bank's reply01 Mar 2022, 09:52
Official
Hi Bongani 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank