GM
Gugu M

1 reviews | Active since Oct 2012

04 Apr 2017, 09:51

Never thought of this from Capitec

<p>I was under debt review in 2014, which was cancelled then in 2014 still. Capitec was not even one of the creditors I owed. I have sent everything possible to them stating that I am not under debt review. The debt councillors have provided that form they requested, even on every bureaus systems I am not under debt review. Capitec says that is not sufficient. I am solo shocked. They are requesting a letter from the NCR. I called the NCR and they said that has never been in all the years of the credit law. I am R28000 in debt, and Capitec wont help me with a consolidation because of a status that is no longer there? WOW!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Apr 2017, 10:49
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank