CS
Caren S

1 reviews | Active since Aug 2017

28 Aug 2017, 09:18

Never take a loan at Capitec!!

To get a loan at Capitec is quick and easy, within 15 minutes all is done and paid, BUT, to settle a loan is so difficult!! Each one of the personnel tells a different story each time, giving a different time frame, not helping at all !!! They take your money for settlement and then it takes 7 days to supply a paid up letter....and it was paid directly at Capitec, the money showed immediately !!! ********** & **********

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Aug 2017, 10:41
Official

I acknowledge your posting, and have referred it to Nwabisa Tom for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply31 Aug 2017, 11:10
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Nwabisa Tom

Complaint Management

Capitec Bank