MA
Monique A
1 reviews | Active since May 2020
07 May 2020, 11:08
Never received Airtime
Good day On the 5th of May I bought R28 Telkom airtime on the capitec app. They deducted my money but I never received my airtime. I tried to buy a R20 airtime today and I received my airtime. So what happened to my money or airtime I never received?
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
07 May 2020, 12:44I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply07 May 2020, 12:44
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,