RN
Roean N

1 reviews | Active since May 2018

23 Jun 2024, 18:47

Never ever open a business account

I will be closing my business account we are once again back here now that the account is open and i started to use it you still cant cater for my business, how should a business operate with a daily limit of 10k and monthly 250k you want me to wait an entire week to be able to buy 1 part out of 15 parts how should we operate and survive!!!!!!!!!!!! Your service is just terrible whaqts the ****ing point of using you for a business account if i still have to transfer to FNB to ****ing operate?????????????????

2024-06-23 06:33PM 5e4e3761-c236-4a54-9089-f0953e7c4e9a

[06:33PM Katlego] <<< Hello! How can I help you with your Online Banking needs?

[06:33PM] >>> Hi

[06:34PM] >>> I need to be able to update my atm withdrawal limits to 50000 please

[06:34PM] >>> Me and Mr hanekom

[06:34PM Katlego] <<< Please advise if the limit is for monthly or daily.

[06:35PM] >>> Daily

[06:35PM Katlego] <<< Unfortunately, the daily limit for ATM cannot be above 10000.

[06:35PM] >>> how should a business operate with those limits???

[06:36PM] >>> I cant even get 1 part for under 10k

[06:36PM Katlego] <<< Please note that limits where set up due to ***** purpose.

[06:37PM Katlego] <<< Please try to withdraw with maximum of 3000 at an ATM per time.

[06:37PM] >>> Yes i dont care you can verify how should a business that repairs earthmoving equipment operate with a 10k daily limit it will take me a week to buy 1 part

[06:38PM Katlego] <<< We apologize for the inconvenience.

[06:39PM] >>> Dont apologize resolve the matter the entire process of opening the account was a pain and you guys phoned and apologized and now you are *****ing me a different way

[06:41PM Katlego] <<< Unfortunately ,the only advise I can provide is please to do a transfer to another bank.

[06:41PM] >>> Yeah dont worry i will go in and close this account this is pathetic

[06:41PM Katlego] <<< We apologize for the inconvenience.

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Jun 2024, 07:09
Official
Good day Roean. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.