NEVER EVER BANK WITH CAPITEC

One of the main reasons why I changed banks was because Capitec does serve its customers instead, they work against them. This morning I woke up to a debit order, that I was even aware of, I didnt approve any debi check mandate, when I check my back statement it turns out, I was debited in Nov of 2024, and for some odd reason i am debited again, also the option of not being able to dispute, for me is a major issues now. Im at a point where cutting ties with Capitec is something I should've done ages ago. I mean even when I call them they still cant help with reversing this debit order, also I have a valid reason