1 reviews | Active since Aug 2015
Never defaulted but treated like tired!!
Being a loyal client for almost 6 years and having a personal loan with the bank. My monthly salary deposited in this bank is so frustrating and disappointing for you to go into my account before my payday after you you sending sms that I'm in default you handing my account to Trans union . Which I phoned for my loan arrangement and the consulted did not capture my arrangement correctly what is the use of arrangement if your consulted can't do what the client told or ask from their agreement. I have never skip payments of my loans because every time my salary gets to my account Capitec bank is the first to deduct every month. So quick to send default letters!! which is so annoying. For a mere R401.00 not even over R1000 even though I called for my arrangement.
I'm definitely changing this bank you'll get your monthly loan money but I'm done with your service.
Never ever defaulted but you treat clients like they don't pay their account.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
