NEVER BANK WITH THEM

<p>My wife went to draw money from this bank at a branch with atm. Kuils River branch to be more specific! The cash she withdrew never physically dispensed from the atm. </p> <p>The customer service of the call centre was appualling in that they closed our case number without even finalizing the investigation. The branch staff also kept on giving different versions of what ought to happen. All in all its nearly a week later and we still do not have our money.</p> <p>This bank can not even show us footage of her physically receiving the money. This means if you had this happen to yyou as a client there is not resolution for you. </p> <p>I encourage people not to bank with this bank as its policy is dishonest and pathetic! My wife is moving her business elsewhere as this bank has failed us dismally. </p>