wL
wicus L

1 reviews | Active since Aug 2018

14 May 2020, 19:32

Negligent

Capitec bank was very neglected regarding a transaction that I made that was *****elent they couldnt even call me and say are you aware of amount above R25000 I took a big loss that could have been avoided and the team leader dont want me post more stuff on here here but I have freedom of speech they are neglected there forensic team and card dispute did do there job I suffer now from that money I loose not you guys capitec bank was neglected and they must either improve the ***** system your team leader will not stop me from my freedom of speech.because its 25000that I could have use to by me stuff

0
Replies (2)
wL
wicus L's update15 May 2020, 07:55
Reviewer Update
I ask them two times the next morning dont let the transaction go through
Capitec Bank
Capitec Bank's reply15 May 2020, 10:58
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
 Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank